REFUNDS OR EXCHANGES
Thank you for choosing www.baristatampers.com to purchase our manual coffee tamper. We are committed to ensuring that you are satisfied with your purchase. If you are not satisfied with your purchase, here is our return and exchange policy:

  1. Return Policy
    ●Return Period: You can request a return within 30 days of receiving the product. Please ensure that the return request is made within this time limit.
    ●Return Conditions: To ensure a smooth return, the product must be in unused condition and include the original packaging and all included accessories. Any damaged or worn products will not be eligible for return.
    ●Return Application: To return an item, please send an email to opentargetup@baristatampers.com with your order number and the reason for the return. We will guide you through the return process.
  2. Exchange Policy
    ●Exchange Conditions: If you wish to exchange the product, you can make an exchange request within 30 days of receiving the product. The product must be in unused condition and include the original packaging.
    ●Exchange request: Please contact us via email and state the item you wish to exchange and the order number. We will arrange a replacement for you based on stock availability.
  3. Return shipping costs
    ●If you return a product due to a defect or the wrong item was sent, we will cover the return shipping costs. Please provide relevant evidence (such as photos) so that we can process it.
    ●For non-defective returns, the return shipping costs are borne by the buyer.
  4. Refund processing
    ●Once we receive the returned product and confirm that it is eligible for return, we will process the refund as soon as possible. The refund amount will be returned to your original payment method.
    ●Refund processing time may vary depending on the bank and payment method, and generally takes 5 working days.
  5. Contact us
    If you have any questions about the return and exchange terms or need further assistance, please feel free to contact us:
    ●Email: opentargetup@baristatampers.com

Thank you for your trust in www.baristatampers.com, we look forward to providing you with quality products and services!